WORKING ON YOUR BUSINESS

A NOTE FROM OUR BUSINESS ADVISOR:
JANET CRESSWELL

As the saying goes – ‘Knowledge is Power’. And this is true for you too in running your own businesses.

INVESTING IN YOUR CUSTOMER
Last time, I talked about understanding your customers.
Most business (80%) comes from repeat business, so getting to know your customers gives you a competitive advantage and a sound business base. Paying attention to your customer, providing a flexible and personalised service which addresses their needs, being responsive is a strength that all small businesses can use to their advantage. That personalised attention is very much appreciated and remembered in today’s fast paced high tech world.

INVEST IN YOURSELF
Education is an ongoing process, including now in these strange times. Take part in any learning opportunities you can, even if you think you know the subject well, there’s always something new you can learn. Stay curious and inquisitive. Top entrepreneurs buy and read business and marketing publications, and join business associations to learn from others, discuss ideas and define goals. That is the top benefit in being part of the Millin Charity’s A Chance to Trade programme. You have access to a range of free workshops, advice and guidance and networking opportunities.

CONTINUING YOUR LEARNING
There is a wide range of learning available in the present time through the internet, and it can be overwhelming when you are just starting out. So, think about what would benefit you the most. Do you want to learn a new skill or technique which you can sell on as part of your business? Or maybe you think that the most important thing is to gain an understanding of book keeping, or business planning so that you can run your business effectively? Maybe put together a personal learning plan, so that you can see what’s important to you, and then search the internet for courses.

FREE TRAINING COURSES
There are many training providers running free courses online including the WEA and the Open University. Click the below links to find out more.
Click here to find out more about the WEA
Click here to find out more about the Open University 

SPECIALIST ENTERPRISE WORKSHOPS WITH THE MILLIN CHARITY
We at the Millin Charity are really keen to help you increase your knowledge. Don’t forget to check out our range of business workshops that will be delivered via the Zoom video app to ensure you can still benefit from our programmes. Click here to find out more.  Please let us know any subject areas you think would help you, and we will see if we can put together more workshops to benefit all of you.

So, don’t forget, knowledge is Power! Here’s to your learning and business success!

Back next time with some more tips for great businesses! Janet x

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